RETURNS/EXCHANGES

Our policy lasts 14 days.  We strive to only provide our customers with the highest quality products; therefore each item is inspected before it leaves the warehouse.

However, if you receive an item that is misprinted/damaged/defective, you may receive a refund or exchange.  You will need to send  a picture of the damage product.

You may also receive an exchange for receiving the wrong size.  However, we strongly suggest you view the size chart/description before placing your order. You must submit a claim within 14 days of receiving the product. We recommend using registered mail as we cannot be held liable for any lost items in the post.

If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

Please email us at support@agapeboutiques.com for further instructions on how to complete your return. Be sure to include RETURN in the subject line.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@agapeboutiques.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items, clearance items, and items purchased with a discount code cannot be refunded.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item, except when items are misprinted/damaged/defective.   

NON REFUNDABLE ITEMS:

Downloadable products